Privacy Policy

This Privacy Policy explains how NOVA TECH SOLUTIONS LLC (“NovaTechSolut”, “we”, “us”) collects, uses and shares personal information when you visit www.novatechsolut.com (the “Site”) or buy from us.

1. Who we are

NOVA TECH SOLUTIONS LLC, 2020 N Academy Blvd Ste 261, Colorado Springs, CO 80909, United States. Email: contact@novatechsolut.com · Phone: +1 720-970-2916.

2. Information we collect

• Information you give us: name, email, phone number, shipping and billing address, order details, and messages you send us.
• Payment information: processed directly by our payment providers. We do not receive or store your full card number or security code.
• Information collected automatically: IP address, browser and device type, pages viewed, referring site, and similar technical data collected through cookies and server logs.

3. How we use your information

• To process, ship and support your orders (including returns and refunds).
• To communicate with you about your order and answer your questions.
• To prevent fraud and keep the Site secure.
• To operate, maintain and improve the Site.
• To comply with legal obligations (for example, tax and accounting records).
• To send marketing emails only if you opt in. Every marketing email includes an unsubscribe link.

Newsletter

If you subscribe to our newsletter, we store your email address and the date you gave consent. We use it only to send occasional emails about new products and offers. Every email includes an unsubscribe link, and you can also ask us to remove you by emailing contact@novatechsolut.com. We do not share your email address with other companies for their own marketing.

4. How we share information

We do not sell your personal information. We share it only with service providers who help us run the store, and only as needed:

• Payment processors (WooPayments, powered by Stripe, and PayPal) to process payments.
• Shipping carriers to deliver your order.
• Our website host and email provider.
• Tax calculation services to calculate sales tax.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

5. Cookies and similar technologies

We use essential cookies to run the cart, checkout and your account. You can control cookies through your browser settings.

6. Do Not Track and Global Privacy Control

Browsers may send “Do Not Track” signals. Because there is no common standard for responding to them, we do not respond to DNT signals. We honor Global Privacy Control (GPC) signals as a request to opt out of any “sale” or “sharing” of personal information and targeted advertising for that browser, where applicable law requires it.

7. Your privacy rights

Depending on the state you live in (for example California, Colorado, Virginia, Connecticut and other states with consumer privacy laws), you may have the right to:

• know and access the personal information we hold about you;
• correct inaccurate information;
• delete your personal information;
• receive a copy of your information in a portable format;
• opt out of the sale or sharing of personal information, targeted advertising and certain profiling.

To make a request, email contact@novatechsolut.com with the subject “Privacy Request”. We will verify your identity and respond within the time required by law (generally 45 days). If we deny your request, you may appeal by replying to our decision with the subject “Privacy Appeal”. We will not discriminate against you for exercising your rights.

8. Data retention

We keep order and transaction records as long as needed for tax, accounting and legal purposes, and other information only as long as needed for the purposes above.

9. Security

We use HTTPS encryption and trusted, PCI-compliant payment providers. No method of transmission over the internet is 100% secure, but we work to protect your information.

10. Children

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date shows when it was last changed.

12. Contact

Questions about this policy: contact@novatechsolut.com · +1 720-970-2916 · NOVA TECH SOLUTIONS LLC, 2020 N Academy Blvd Ste 261, Colorado Springs, CO 80909, United States.