Shipping Policy
Free standard shipping on every order to all 50 states and D.C.
Last updated: October 16, 2026
| Ships to | All 50 US states and Washington, D.C. |
|---|---|
| Processing time | 1–2 business days (Mon–Fri, excluding US federal holidays) |
| Order cutoff | 12:00 PM Mountain Time |
| Free Standard Shipping | $0.00 · 5–8 business days after processing |
| Express Shipping | $4.99 · 3–5 business days after processing |
| Tracking | Included on every order |
| Sales tax | Calculated at checkout from your shipping address |
Where we ship
We ship to all 50 US states and Washington, D.C. We currently do not ship internationally, to US territories, or to APO/FPO/DPO addresses.
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). Orders placed after 12:00 PM Mountain Time, on weekends or on holidays start processing the next business day.
Shipping methods and costs
- Free Standard Shipping – $0.00 – 5–8 business days after processing
- Express Shipping – $4.99 – 3–5 business days after processing
Delivery to Alaska and Hawaii may take 2–4 additional business days. Delivery times are estimates from the time your order ships.
Multiple items
If you order several items, they may ship in separate packages and arrive on different days. You never pay extra shipping for a split shipment, and each package gets its own tracking number.
Order tracking
When your order ships, we email you the carrier name and tracking number. You can also check your order on our Track Your Order page or in My Account. Tracking may take up to 24 hours to update.
Delays
If we cannot ship your order within the time stated, we will notify you promptly with a revised shipping date and give you the option to cancel for a full, prompt refund.
Address accuracy
Please double-check your shipping address. Contact us immediately if you notice an error; we can update it until the order ships. We are not responsible for orders delivered to an incorrect address provided at checkout, but we will do our best to help.
Lost or stolen packages
If tracking shows “delivered” but you can’t find your package, please check around your property and with neighbors, then contact us within 7 days. We will open a claim with the carrier and work with you on a solution.
Damaged in transit
If your order arrives damaged, email photos of the package and product to contact@novatechsolut.com within 7 days of delivery. We will send a replacement or issue a refund.